Hillcrest Hospital Medical Arts Building

Hillcrest Hospital discovered water infiltrating the first floor or Prep Room of their medical arts building on Friday evening which was found to be caused by a leak on a domestic reservoir tank. The job required emergency clean-up services to restore critical hospital services. Surgery Prep needed to be fully functioning by 6 a.m. Monday, and the first-floor independent pharmacy was losing business immediately.

Like an ER, Ready for Emergencies

When Hillcrest made the call, Precision responded quickly-verifying our preparation for emergencies. Our 24/7 on-call schedule routes emergency calls from a 1st responder project manager ensuring that someone answers immediately at any hour of the day. Abundant reserves of workers from different crafts, including electricians, carpenters, laborers, and operators allow us to quickly dispatch a team when emergencies arise. Project managers rotate throughout the year to respond to off-shift calls. They have access to dispatch and warehouse personnel so that the full resources of the company are available at all times.

Getting Priorities Straight

On this particular project, our challenge was working in an emergency environment. Even though the water damage affected many parts of the hospital, some were more critical than others.

Our ability to prioritize tasks ensured the critical work was done first. We made sure the source of the problem was resolved, and then our foreman working with hospital officials determined what areas most impacted day to day operations, and focused on those tasks.

The pharmacy was re-opened by noon Saturday. The more damaged areas requiring drywall removal and re-installation, after the water remediation, were complete by Sunday evening — well before Surgery Prep’s 6:00 a.m. Monday deadline.